Shipping and tracking
All questions regarding shipping and tracking.
How long will it take to receive my order?
We are currently experiencing a very high volume of orders. All orders are shipped within 24–48 hours, and delivery takes approximately 5–7 working days.
Will we receive free shipping?
All orders are shipped with a tracking code so that you can monitor your shipment in real time. You will receive the tracking code by email within 24 hours of placing your order. Shipping within Germany and Austria is free of charge.
Do you ship to my country?
Some countries are excluded from delivery when finalising your order. This means that if you can successfully complete the purchase process, we also deliver to your country.
Can I track my order?
Yes, as soon as your order is shipped, you will receive a tracking number from us, which you can use to track the status of your delivery. You can also check your order on our tracking page: Track your order
Returns and exchanges
Learn more about our exchange and return policy and product warranty.
30 days for returns
Not sure if this is right for you? We understand. While we can tell you all about our product, the best way is to see for yourself. That's why we offer a 30-day risk-free money-back guarantee on every order. If you're not completely satisfied, simply return the product and we'll refund you the full amount!
How do refunds work?
Simply send us an email at support@akairondublin.com or use the contact form. Our support team will guide you through the entire return process.
When will I receive my refund?
As soon as we receive your return shipment, we will refund your money on the day of delivery. Refunds may take 3 to 5 business days, depending on your bank.
Will I receive my cashback?
In some cases, we offer cashback to avoid returns and compensate for dissatisfaction. Once the cashback has been approved, the amount will appear in your bank account within 3–5 working days. You will receive an email notification about this.
Product and store information
Here you will find all relevant questions about our products.
What size should I choose?
Our clothing is based on standard sizes, and most products have a matching size chart. We strongly recommend choosing a larger size to ensure a better fit. Since our clothing has a slim fit, a larger size will make it fit better and be more comfortable.
How long will it take for my order to be delivered?
You can contact us via email at support@akairondublin.com or through our contact page! We will be happy to help you.
Material and care
At Akairon Dublin, we focus on sustainable development, using high-quality, environmentally friendly fabrics. Our philosophy is to create timeless, high-quality clothes that will serve you for many years. This allows you to enjoy eco-friendly fashion – stylish and without compromising on quality.
How can I pay?
American Express (AMEX)
Apple Pay
Google Pay
Mastercard
Paypal
Visa
ShopPay
We have implemented additional security measures to ensure that every payment transaction is encrypted and completely secure.
Do you have social media accounts?
Yes, we currently have two official social media channels:
Instagram: @Akairon_Dublin
Facebook @Akairo Dublin
Get in touch with us
Can't find the answer to your question or need individual assistance? Send us an email at akairondublin.com or send us a message via our contact page.
Get in touch